Carefully follow the advised policy to benefit from our return service. Note that Alphacool International GmbH is not liable for damage caused by inadequate packaging.
If you are looking to send us a product for refund or replacement, you have come to the right place. You can download the return document below. Please note it can take up to 10 working days to complete the process.
Please note that the enclosure of the additional information is required so that your return can be correctly assigned for the further processing process.
Download .PDF